SHIPPING & DELIVERY
Shipping Policy
Shipping is an additional charge. We do not ship our puppies via cargo. The cargo area is not pressurized or acclimatized and can be very traumatic to animals and their well-being. We use the help of a Lap Nanny when bringing your furbaby to you. Lap Nannies are live people who travel with the puppies and care for them during the trip. With a Lap Nanny puppies are able to ride in the comfort of the cabin in the plane. Lap Nannies ensure the puppy's safety and comfort while traveling to you. Food, water, and a crate are provided to puppies by the Lap Nannies while in transit.
Return & Exchange Policy
All puppies Must been seen by your veterinarian within 24-48 hours after their arrival and complete a new puppy wellness exam.
We offer a year health guarantee on major genetic health issues.
Breeder will not replace or refund the purchase price for any puppy for any personal reasons, including but not limited to, allergies, mortality, landlord’s disapproval, family disagreement or any other problems not related to the puppy’s health.
Breeder will not replace or refund the purchase price for any puppy for illness caused by neglect,
exposure to weather, injury, choking, poisoning, or any illness or injury caused by Buyer’s neglect or intentional harm to the puppy. This warranty does not extend to viral illnesses, infections, improper bites, hernias, patella luxation, cancer, retained testicles, food allergies, minor heart murmurs (level 1 or 2), thyroid issues, Guardia or Coccidosis. The warranty does not extend to any illness due to the ingestion of foreign objects, food, chemicals, physical injury or issues whose cause is unknown or may have an environmental link. These are not considered life threatening diseases. The Breeder does not guarantee against unknown defective genes that do not produce an illness within the guarantee period. This guarantee excludes conditions that arise from obesity or senior ailments, including but not limited to blindness and diabetes. Once Buyer takes possession of the puppy, Buyer assumes all responsibility for the puppy. Breeder does not guarantee against common puppy issues, including but not limited to coccidia, which can be caused by stress, worms, Guardia, ear mites or kennel cough. These are common puppy ailments and can easily be treated. It is the Buyer’s responsibility to continue any needed treatments and have the puppy checked for parasites on a regular basis. No guarantee is given for hypoglycemia (low blood sugar) which is preventable, training difficulties or behavior problems.